Every removal is different, which is why it is always best for us to visit you at your home for a removal survey. From this we can determine the size of your removal, men required, time required, vehicles needed and any packing services you may require
All BAR members meet stringent criteria and are regularly inspected to ensure that their staff, vehicles, premises and facilities meet the required standards set out in our Code of Practice. By using a BAR member you can be confident that the company will be properly and professionally equipped to carry out your move, whether domestic, commercial or international. Furthermore, in the event that you experience any problems, BAR offers a free advice and conciliation service. However, we draw your attention to certain limitations should your move be contracted with a removal broker and not directly with a removal company. For more information click here .
We do indeed supply all packing materials in advance of the removal which include different size boxes, paper and tape. We do require a £150.00 deposit which comes off the removal invoice.
Wardrobe cartons, mattress and sofa protectors and other such materials will be carried by the removal staff on the day of the removal and fit them for you
We cover all of the south west through to the whole of the UK and beyond as we offer international shipping as we have a network that covers the world.
Removals start between 08.30 & 09.30 unless otherwise discussed with the surveyor. Depending on the nature and distance of the removal this is always subject to change, but you will have agreed all of this with the office staff prior to your booking.
We would normally ask between 5-10 days. However we totally appreciate the stress involved in moving home, so we can only ask you to provide dates once you know them yourselves
Our vehicles run from a small transit van, 3.5tone luton vans ( for restricted accesses or small removal) up to purpose built 18 tone lorries and our new additional lorry and trailer. Once we establish the access points we can determine what size vehicle is required.
We do offer a dismantle & reassemble service, this can range from many items of furniture throughout the house and even the garden. This point can be discussed with the surveyor or with the office staff.
No. Our skilled removal men will be able to move these items full, we do ask that magazines, books and breakables are packed beforehand though. If the furniture in question is a self-assembly it might be worth checking with the estimator first.
Gas cylinders and flammable liquids will not be covered under our insurance and therefore alternative arrangements will need to be made by yourself. Sit on mowers, petrol movers, and other outside effects if drained can be moved by us.
The best option is to start running your freezer down on the lead up to your removal, if moving locally (a one day removal) the remaining items can remain in the freezer. If moving a longer distance we recommend you empty the freezer completely.
Unless the Loft has been fitted out and has a safe staircase and is well lit then our insurance will not cover our staff to work in the loft area. There can be exceptions to this so please do ask.
Yes. If you have a clear idea where you would like things placed our staff will endeavor to put all the furniture and boxes in the room of your choice, having a clear idea will help us, but please bear in mind we will not have the time to continually rearrange.
Payment is required seven days prior to all removals, once your dates are confirmed we will raise your invoice and send you a copy , once you have received the invoice that will be when payment is required. (Unless agreed otherwise with the office) We take all forms of payment apart from American express, payment can also be made over the phone with our in house card net machine
Storage payments are paid in advance monthly and we except all forms of payment, it is better to set up a standing order if you are going to be in storage for a long time.
Flammable items, gas bottles, open tins of paint, plants, any open food such as oils or sauces.
By providing your email address, you are happy to allow contact from Exeter Removers abut your query.
If you require and immediate response please call us on 01392 341302.
Latest Covid-19 Restrictions Update
Further to the PM’s announcement of the new Tier 5 restrictions in England, it is confirmed that Moving home is still permissible. The newly published guidelines state that:
People outside your household or support bubble should not help with moving house unless absolutely necessary. Estate and letting agents and removals firms can continue to work. If you are looking to move, you can go to property viewings. Follow the national guidance on moving home safely, which includes advice on social distancing, letting fresh air in, and wearing a face covering. Further information can be found via the following link:
The Devolved Government of Wales guidance still confirms that moves can still take place, even though the whole of the country falls under tier 4 restrictions, if you can’t delay the moving date until after alert level 4 restrictions are lifted. Associated activities, for example, removals processes, property preparation, handover of keys, surveys and valuations can also take place in line with guidance on working in other people’s homes. With regards to cross border moves, ie for a move into or out of Wales, they too can go ahead but you must ensure that you comply with the rules applicable in Wales as well as any rules that apply in the area you are moving to or from. Full details of the update can be found via the following link here.
As reported earlier following the announcement made by the First Minister in Scotland, the www.gov.scot website advises the following;
To minimise the risk of spreading the virus, you must stay at home as much as possible. By law, in a level 4 area, you can leave your home (or garden) only if you have a reasonable excuse to leave your home except for an essential purpose. There is a list of examples of reasonable excuses below. Although you can leave home for these purposes, you should stay as close to home as possible. Shop on-line or use local shops and services wherever you can. Travel no further than you need to reach to a safe, non-crowded place to exercise in a socially distanced way. To minimise the risk of spread of Coronavirus it is is crucial that we all avoid unnecessary travel. Examples of reasonable excuses to go out include:
For activities in connection with moving home (including viewing a property), or for activities in connection with the maintenance, purchase, sale, letting, or rental of residential property that the person owns or is otherwise responsible for.
Further information can be found via the following link;
In Northern Ireland under its published lockdown rules the advice given is that unless they are specifically required to close under the regulations, workers, builders, tradespeople and other professionals can continue to go into people’s houses to carry out work such as repairs, installations and deliveries. Estate agents are permitted to remain open to facilitate the home moving market. The following measures have been in place since 26 December, and will be for a period of six weeks, with regards to households and that is as follows; Households are not allowed to mix indoors in private homes. Certain exemptions apply, including circumstances relating to a house move, and to do associated activities for that purpose, including viewing properties and making arrangements for removals. Further advice can be found via the following link here.
Throughout the pandemic, the BAR has worked tirelessly with the authorities across all regions of the UK to keep the UK residential property industry moving safely. The professional Organisations and Associations across the home moving market, including the BAR, have been continuously collaborating with the Ministry of Housing, Communities and Local Government (MHCLG), the Home Moves in Scotland Working Group, he Home Moves in Wales Stakeholder Group and the Devolved authorities in Northern Ireland, to design and implement a joined up approach to safe working practices across the home moving sector under COVID-19 conditions. We are in constant communication with all of the regional Administrations to seek further clarity on this developing situation and we will update Members as and when more information becomes available.
We also attach to this update the current versions of the guidance notes that the BAR has agreed with those Administrations together with the other representative Organisations and Associations:
Membership Services Team
British Association of Removers